A cluster of VPS servers with a LoadBalancer
ensure 100% uptime for your WordPress website.

Maximum Uptime, Guaranteed

Your website will be hosted on a redundant cluster of VPS servers. If one of the servers has a problem, your site continues to run on the other.

Automated Backups

Twice every day, the HAWP system makes a complete backup of your website’s files and databases. Backups are rolled over every 21 days for disaster recovery.

Fully managed

HAWP websites are fully managed: most importantly, we’ll take care of updating WordPress (within an hour of a new release) and all your plugins.

State-of-the-Art Hardware

HAWP uses SSDs and Intel E5 Processors for optimal performance on a 40Gbit Network with multiple levels of redundancy.

Fully Secured

HAWP uses a firewall, Modsecurity, a malware detector and other proprietary methods to keep your website safe from hackers.

24/7/365 Monitoring and Support

HAWP monitors your website continuously, and problems with your site will be detected within seconds and usually fixed within minutes.

Superfast, high-availability WordPress hosting in the cloud!

100% Uptime, Guaranteed

Your website is essential when it comes to the success of your business. At HAWP, we know that if your website goes down, you are losing revenue and opportunities. We host your website on a redundant cluster of VPS servers. If one of the servers has a problem, your site continues to run on the other.

Our SLA:

  • The server hardware will be functioning 100% of the time in a given month, excluding scheduled maintenance
  • Network uptime will be 100% in a given month, excluding scheduled maintenance

If a network or hardware failure causes your website to be down for more than half an hour, you will receive a 100% refund on your next bill. If you experience downtime due to an automated upgrade by HAWP of WordPress or any of your plugins, you will receive a 5% credit for each half hour of downtime you experience applied to your next month’s bill (up to 100% of the total monthly bill).

If your website goes offline because you “broke” your website with a faulty plugin or theme, no refund is applicable.

Automated Backups

Once every day, the HAWP system makes a complete backup of your website’s files and databases. Backups are rolled over every 21 days for disaster recovery. Should you require more frequent backups, perhaps for you online shop, we can increase this to one backup every hour, either every hour of every day or between certain hours every day, whichever you prefer.

Additional backups will cost more, depending on the number of backups you require, so please contact us to enquire about pricing.

Fully managed

Or not. Should you choose, your HAWP website will be fully managed, we’ll take care of updating WordPress (within an hour of a new release) and all your plugins. We never update your theme.

Should you choose to manage your WordPress install and plugins yourself, you will be responsible for backing up, then updating your WordPress install and plugins and troubleshooting any problems.

State-of-the-Art Hardware

SSD storage: Industry-leading native SSDs for optimal performance
40Gbit Network: 40Gbps throughput with multiple levels of redundancy
Intel E5 Processors: The fastest processors in the cloud market

Fully Secured

HAWP uses a firewall, Modsecurity, a malware detector and other proprietary methods to keep your website safe from hackers. However, should a hacker gain access to your WordPress install somehow, we will be able to restore the site from a clean backup within 15 minutes.

24/7/365 Monitoring and Support

HAWP monitors your website continuously, and problems with your site will be detected within seconds and usually fixed within minutes.

Internal checks are made every 15 seconds to see if your website is up and responding correctly and external checks, from 7 locations around the world are made every 60 seconds.